This summer, I interned with the Department of State in the Office of Global Social Media in Washington, D.C. The office is responsible for communicating U.S. foreign policy through direct engagement with millions on digital platforms. Over the course of the summer, the frenetic pace of the office and news cycle was both exciting and exhausting.
My responsibilities included managing social accounts, drafting copy, editing media, and much more as current events demanded. One of my main projects was leading the implementation of a new content calendar and work-flow tracking system. Another regular responsibility had me editing video from press briefings and other official events for real-time broadcasting on social channels. Attention to detail, careful planning, close team-work, and swift action were my keys to success.
The practical experience I developed with the Global Social Media team has taught me with new skills to go along with my Maxwell classes. I was able to apply theory from my Advanced Public Diplomacy class through regular communications activities. My statistics class prepared me to analyze metrics and provide data-driven insights to my colleagues about which types of content was performing well. Management classes that stressed theories of change and log frames proved valuable for my role in planning meetings. Having an opportunity to intern during my MAIR program has also provided me with many new connections.
As an intern, I had the opportunity to network with amazing staff from unique backgrounds. Foreign and Civil Servants, contractors, and political appointees all contribute to the broad and unrelenting demands of diplomacy. I spoke with PhD-holders advancing environmentally friendly mining practices; foreign aid administrators engaging with grant recipients via foreign languages; exchange program leads exploring creative ways to meet policy goals; and many more inspiring people. One thing remained clear—all shared a deep commitment to public service.