Singapore

Robb Woodruff’s Professional & Cultural Experience in Southeast Asia

Singapore is a unique city that offers a cosmopolitan experience in the heart of Southeast Asia. Culturally, it is a mix of neighboring Asian nations such as Indonesia, Malaysia and Thailand. There is a parallel to the New York City metaphor of a “melting pot” of people, religions and cultures. This can be seen especially through all the different types of food that you can find in the food centers.

Shifting from academic life to professional was an adjustment but a welcome one. I worked in the finance department of Pratt & Whitney, an American aerospace firm that produces jet turbines for commercial and government aircraft. My work focused on performing invoice price verifications, asset inventory identification and management and generating comparative tables for hours workers logged. I was fortunate to have supportive coworkers that assisted me with understanding the different tasks and projects that were assigned to me.  I ended each day at 4:50pm which left me time to enjoy parts of the city with some daylight still left.

Robb Woodruff with Singapore program participants
Robb Woodruff (back, 2nd from L) with SU Singapore program participants and Program Director, Professor Gary Lapoint (middle, 2nd from L) plus fellow Maxwell MAIR student, Mark Aludino (middle, 1st from L)

Despite being a small island, there are many areas to explore in the city and always something new to see. Our program group was fortunate enough to travel to Malaysia and Indonesia as well. In Malacca, there were bike taxis decorated in vibrant colors and booming stereo systems. It was fun to see the wide array of taxis, and how the drivers chose to personalize them. Indonesia was a nice escape to a little resort with an amazing beach. The water was piercingly blue, and crystal clear which made leaving after two days even more difficult. All in all, the Singapore program was an amazing experience that gave me professional and culture experience in Southeast Asia.

MAIR Program at the Maxwell School
Singapore Summer Internships Program
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Mark Aludino Delves Into Supply Chains in Singapore

With its bustling ports and world-class airport, Singapore functions as a hub in the Southeast Asian region. As such, goods transit through the island making it a haven for logistics companies, such as the YCH Group, where I interned for the summer. This opportunity to be part of Singapore’s largest home-grown supply chains company served to complement the year I spent at the Maxwell School under the MAIR program.

As an intern for the Consumer Lifestyle and E-Commerce Department, I was tasked to provide oversight on the company’s budding e-commerce hub, which provides added-value services for various consumer goods. With this responsibility, I split time handling business development affairs at the office level and experiencing first-hand the e-commerce operations at the warehouse. Through this attachment, I observed the intricate links in the supply chain process that enables an order made online to be delivered to the end-customer. What seemingly looks like a straightforward flow is riddled with partnerships and sharing of responsibilities between different stakeholders, from the producer to the warehouse team to the last-mile provider.

Mark Aludino at YCH Group
Mark Aludino (left) with a fellow SU student intern

During my stay, I regularly produced and updated two outputs: the E-Commerce Issue Log and the Evaluation of YCH’s Last-Mile Service Provider. In the log, I highlighted the concerns that negatively affected the timeliness and accuracy of the picking, sorting, and packing of products while informing the department of the most common problems as reflected in the statistics I provided. Even more, in the evaluation of the firm’s last-mile partner, I kept track of their performance to ensure that they are meeting the agreed-upon requirements. In fact, one of the highlights of my internship was presenting these data in a high-level meeting with our last-mile partner.

While I was mainly attached to the e-commerce arm, I was also brought in to provide my insight on contracts, where my governance training proved handy. It was then that I realized that there is a need to balance parity and business decision-making under this private setting. Overall, through SU’s Singapore Program, I increased my knowledge of logistics and service provision, which are crucial in international development.

SU Singapore Students 2019
Mark Aludino (2nd from left) and fellow Singapore program students.
MAIR Program at the Maxwell School
Singapore Summer Internships Program
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Yue Chen, Living & Working Like a Local in Singapore

Yue Chen is a MAIR/MSPR student at the Maxwell and Newhouse Schools who participated in the Singapore Summer Internships program.

During the past three months in Singapore, I worked in the Stewardship Asia Centre and lived like a local person. It is not only a fruitful experience for my work and studies, but also an interesting trip to embrace Southeast Asian culture.

Based on my study in public diplomacy courses, which consists of public relations and international relations, I applied for a summer internship in Singapore. The Stewardship Asia Centre is committed to fostering effective stewardship and corporate governance across Asia and the world. It collaborates with partners to promote the sharing and mutual learning of concepts as well as practices that would help organizations create wealth and contribute to the well-being of the community over the long term. I interned in the team which focuses on engagement, facilitating stewardship to potential partners and organizing conversations and events.

Every year there is a prominent event organized by Stewardship Asia Centre called “Stewardship Asia Roundtable”, which brings together the region’s influential thinkers and leaders for a dynamic exchange of ideas on advocating sound stewardship and governance in their organizations and businesses. Luckily, when I started my internship this year, I was able to join organizing this important event and learn from successful leaders.

Yue Chen (3rd from left) at the Stewarship Asia Roundtable

Organizing a global event can be very challenging, especially for an event that brings together over 200 participants from 20 countries. I was so touched by everyone’s passion and the good atmosphere of the team. The Stewardship Asia Centre not only promotes stewardship to others but also practices stewardship itself.

Aside from work, I was so attracted by the diverse culture in Singapore. It’s a country that consists of people from different regions and religions, but no matter where you are from and what beliefs you have, everyone is supposed to be respected. The Singapore Government even sets public holidays for different religions such as Hari Raya Puasa for Muslims and Vesak Day for Buddha’s Birthday. In Singapore, there are so many languages but English is their official language, so it’s very interesting to see Singaporeans of Chinese descent, Malay descent and Indian descent all communicating with each other in English.

Yue Chen during Hari Raya Puasa

Singapore is known as the Garden City, and its beautiful scenery attracts millions of tourists coming from all over the world every year. Its amazing night scene in Marina Bay with unbelievable skyscrapers and unique buildings show the world a modern and well-developed city-state. Singapore is also a perfect place to explore since it’s so close to Malaysia, Indonesia, Thailand and other Southeast Asian countries. So if you have a chance to live or work in Singapore, definitely try your best to embrace the diverse culture.

Marina Bay, Singapore

Singapore Summer Internships Program

Newhouse and Maxwell School’s Joint M.A. in International Relation & M.S. in Public Relations

Maxwell Programs in East Asia

The Maxwell School offers a variety of opportunities to study or work in East Asia. Through Syracuse University’s partnerships with foreign colleges and companies, students have the chance to live, work (and play) in some of the biggest cultural, political or business centers in the region. Funding to offset airfare and any changes in the cost of living are offered for all opportunities, and is quite generous in some instances.

Beijing. (nemomemini @Flickr)

The Beijing program is offered each fall. Syracuse University runs a center in Beijing in partnership with Tsinghua University, the most prestigious university in China. Tsinghua is located in Beijing’s Wudaokou neighborhood, a student area home to several universities. Maxwell students have the option of taking courses through the center – which offers SU courses taught by SU faculty – or taking graduate courses in English at Tsinghua’s School of Public Policy. Participants can enroll in courses across the social sciences, including Anthropology, Economics, History, Political Science and Public Administration, most of which are China-themed. On top of courses, part-time internships are also available for 1 to 3 credits. Past placements include Chinese NGOs, PR firms, the US Embassy in Beijing and various Chinese research organizations.

Singapore. (Copyright: Google)

The Singapore program is a summer internship program. As Singapore is one of Asia’s leading international business hubs, students typically work full-time at finance, business or trade-related organizations. Past placements have included US multinationals, TEMASEK (a Singapore sovereign wealth fund), and the American Chamber of Commerce. Maxwell students can take up to six credits – their internship and an independent study.

Seoul. (HR AN@Flickr)

The Maxwell School also offers fall programs at local universities in Seoul or Tokyo. Both programs offer a diverse set of social science courses, in an Asian context. In Seoul, graduate students take International Relations coursework in English at Yonsei University or Korea University. It is possible for students to intern while studying, but this program does not help with placement. Students interested in studying in Japan can do so at Waseda University’s Graduate School of Asia-Pacific Studies, located in downtown Tokyo. No Japanese language skills are required, but students must enroll in Japanese language courses while studying.

The Maxwell School’s List of Global Programs

SU Beijing

Singapore Summer Internship Program

World Partner Program in Seoul

World Partner Program in Tokyo

Alex Macdonald Gains International Business Experience in Singapore

Alex is currently completing his joint MAIR/MAECN, which is a Master of Arts in International Relations and a Master of Arts in Economics. His internship was completed as part of the Singapore Summer Internship Program.

When we discuss the pivot to Asia in international relations, we usually refer to a realignment of US foreign policy. However, over the past twenty years, unprecedented Asian economic growth has led the whole global economy to pivot to Asia. While China usually takes the spotlight, the so-called “Asian Tiger” countries have played an essential role in this transformation. Exemplary of these countries is Singapore, which in the past fifty years has gone from being a minor colonial trading post to becoming one of the world’s most important ports and a major global financial hub.

Alex with some of his Pratt and Whitney co-workers at the Geylang Serai Ramadan bazaar.

This summer I had the opportunity, through S.U. Abroad’s Singapore program, to immerse myself in the vibrant business culture of this incredible country. I spent the summer as a finance and management intern at Pratt and Whitney, one of the world’s leading manufacturers of military and commercial airplane engines. In my role, I was given a variety projects on which to work ranging from regular finance-related tasks, such as maintaining the monthly profit and loss report, to process improvement projects aimed at streamlining production, purchasing, and shipping to deal with the large amount of growth the company is experiencing.

In addition to the many finance and management related skills which I was able to further develop in my role, the opportunity to finally work in a region of the world which I had studied academically for so long was invaluable. As someone who hopes to work internationally in the private sector, this internship exposed me to a very different business culture from what I was used to and has given me a solid experiential foundation for my future in the international business world.

While I was in Singapore, I was also lucky enough to be able to take advantage of its proximity to the rest of South-East Asia and was able to do some traveling in my time off from work. Overall, I am very thankful to have had this opportunity to work in Singapore this summer. It was an amazing experience and has reaffirmed my interest in working in Asia as well as sparking an even deeper interest in South-East Asia in particular.

Alex at Singapore’s famous Gardens by the Bay.

Singapore Summer Internships Program

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Rosalina Jowers Explores Stewardship in Asia

Rosalina Jowers is a second year graduate student in the joint MAIR/MSPR Public Diplomacy program. She was a research assistant for the Public Relations department of the S.I. Newhouse School of Public Communications and is currently a research assistant in the Tully Center for Free Speech during the fall of 2016. She participated in the Singapore Summer Internship Program during the summer of 2016 and interned with the Stewardship Asia Centre.

This summer, I had the opportunity to intern with the Stewardship Asia Centre in Singapore. Throughout my three months in the position, I worked as both a research assistant and a public
relations and marketing intern for the team.

SAC is a thought-leadership center based in Singapore that conducts research and holds regional events to advocate for corporate stewardship, governance, and responsibility in the private sector. The center holds an annual event inviting international business leaders, CEOs, investors, and government officials to discuss best practices, challenges, and emerging themes that impact corporate stewardship and add to the existing literature. Within their Knowledge Center, SAC produces white papers, media articles, and has recently published a book about the necessity and prevalence of stewardship internationally.

Due to the small size of my team, I played a multifaceted position and was able to become thoroughly involved in various roles. My primary role was to contribute to SAC’s Knowledge Center by conducting research about stewardship in regards to cultural differences, family businesses, and sovereign wealth funds. I compiled my findings into three separate research articles that will be published within the Knowledge Center and used for future book publications and media articles.

Secondly, I worked with SAC’s public relations team in event planning, media relations, and brief writing. SAC’s annual roundtable event was held towards the end of my internship, and I was able to help with the planning, implementation and evaluation of our media and event strategies. I helped pitch and coordinate with media personnel, assist in interviews with key speakers, and ensure the smooth running of the event. For SAC itself, I was able to create the
event insights report, informational videos about the center and the event, and also create briefs for the center’s CEO for his regional speaking platforms promoting stewardship and CSR.

Lastly, I worked with the marketing team in promoting the center’s first publication, Inspiring Stewardship. In collaborating with the book’s publisher, Wiley Asia, I helped create a marketing plan for both the regional and international promotion of the book, communicate with key media contacts in Singapore, and plan a book launch event that will be held in Singapore this upcoming fall.

Aside from the valuable experience I gained throughout these varying roles, I was able to network with a variety of top executives from the Southeast Asia region to expand my network and acquire valuable contacts for the future. Thankfully and because of this experience, I gained valuable insights into the work, social and political environment of Singapore, and was able to explore the region unlike I have ever been able to before.

Rosalina Jowers at Temasek's Stewardship Asia Centre
Rosalina Jowers at Temasek’s Stewardship Asia Centre

Joshua Klein Contributes to ASEAN Business Outlook at AmCham Singapore

Joshua Klein graduated from the MAIR program with a focus on East Asia. He participated in the Singapore Summer Practicum during the summer of 2015 and took advantage of the SU Beijing Center where he took courses at Tsinghua University during the fall of 2015.

Annual ASEAN Business Outlook Survey
Annual ASEAN Business Outlook Survey

This summer, I accepted an internship at the American Chamber of Commerce in Singapore. I worked for three months as a “Government Relations Intern,” for the Public Affairs and Government Relations team.

The American Chamber of Commerce in Singapore (AmCham) is the leading international business association in Singapore, with over 5,000 members representing 750 companies. American companies’ direct investment in Singapore exceeds and estimated US $180 billion.

The Government Affairs team represents member companies at the highest level of government in Singapore and Washington D.C. AmCham played a significant role in the development of the U.S.-Singapore Free Trade Agreement and meets regularly with senior members of the Singapore Government to represent the interests of member corporations. In addition, the American Chamber of Commerce presents weekly lectures that continue to educate member companies about new business developments occurring in Singapore and ASEAN (Association of Southeast Asian Nations).

As a Government Relations intern, my main task was to draft and analyze data for AmCham’s annual publication, the ASEAN Business Outlook Survey (ABOS). This publication shares the insights of senior American business leaders across the ASEAN region. These respondents are charged with making investment decisions on behalf of their companies, offering a unique opportunity to shape the character of development across ASEAN.

My supervisor was very helpful in assisting in the meeting of member company executives and providing me with opportunities to attend many of the events AmCham hosts. Through these opportunities, I was able to network and expand my contact base in Southeast Asia. In addition, I was able to interact with other staff members in the office who were all great and welcoming. They taught me everything from scratch, always answered my questions in detail, and shared their career stories and working experiences generously.

I really appreciate this internship experience. It exposed the American business sentiment in ASEAN while providing me with the freedom to contribute to the annual ASEAN Business Outlook Survey publication.

Students interested in an internship at the American Chamber of Commerce in Singapore should contact Gary LaPoint at gelapoin@syr.edu. He is a Professor of Supply Chain Practice in the Whitman School of Management and Head of the Singapore Summer Practicum. AmCham Singapore is interested in Maxwell interns annually.

Joshua Klein in front of AmCham Singapore logo
Maxwell students Joshua Klein and Gabriela Luciano at AmCham Singapore

Read the ASEAN Business Outlook Survey 2016>>

Alex Jorgensen, Learning the Theoretical and Practical Side of Stewardship

Alex Jorgensen, MAIR student
Alex Jorgensen, MAIR/MSPR (Public Diplomacy) student

Alex Jorgensen is a Public Diplomacy student pursuing both a Master’s of International Relations at the Maxwell School and a Master’s of Science in Public Relations at the S.I. Newhouse School. He participated in the Singapore Summer Practicum.

Stewardship Asia Centre: A new thought leadership center in the East

This summer I had the opportunity to work at the Stewardship Asia Centre in Singapore. Stewardship Asia Centre (SAC) is known as a thought leadership center that looks to inspire businesses: family owned, state owned enterprises, investors, and nonprofits; to employ SAC practices with the long term in mind. This means that they conduct their business thinking about stakeholders as opposed to simply shareholders. Stakeholder theory is a broad theory, but in short it means that a business takes into account the environment, the community, the customer, and the shareholder or investor. This differs from the way many companies conduct themselves because most companies are looking to make a short-term profit that brings quarterly gains and keeps their shareholders at bay.

It is a widely held belief that this type of short-term profit chasing is what led to the Great Recession when mortgages were repackaged with high grades despite the fact that the homes were owned by people who could not afford the loans. This real estate bubble combined with the failings of the Lehman brothers and Arthur Andersen has led to sweeping changes and a Western focus on Corporate Governance. While corporate governance is seen as the first champion of long-term profitability, it still only focuses on a companies shareholders and is not as important to private corporations, nonprofits, and institutional investors who may see it as a checklist. Corporate governance serves as a list of boxes to check for public companies so that investors can claim ethical investment, but fails to see the larger picture that stewardship encapsulates.

Stewardship is a function of management. According to SAC, “Stewardship is the management of assets to which an organization has been entrusted so that they hand them on in better condition.” Good stewardship has a direct relationship with long-term return on investment. While good stewards may experience short-term pain, the long-term goals and core values of an organization drive them through temporary setbacks, into enduring prosperity. SAC spells out four elements that foster stewardship for companies:

  1. Conservatism in financing
  2. Sensitivity to the operating context – leaders are aware of the external world around them
  3. Cohesion and company identity – salient through all employees
  4. Tolerance for experimentation and outliers, which allows them to stretch their conception of what is possible.

These four elements create long-term vision and core values that empower employees to feel valued and become loyal to leadership in place. Stewardship as a business concept is new and only has been implemented with regulations in two countries, Britain and Japan (with failed attempts in Malaysia), Singapore is looking to be an early adopter of stewardship as it serves a lot of the philosophy of the Eastern world and lends itself to long-term profitability. Companies that have championed stewardship in the eyes of Stewardship Asia Centre include: Black Rock Investment, the Tata Group from India, and Singapore’s own government practices.

This internship taught me the theoretical side of stewardship and the practical side of running a start-up thought leadership center. Through sitting in on policy development, speech writing, curating content, press release writing, and event planning I learned practical ways to run a successful thought leadership center.

 Welcome Address by Hsieh Fu Hua, Chairman, Stewardship Asia Centre & UOB

Welcome Address by Hsieh Fu Hua, Chairman, Stewardship Asia Centre & UOB

Matt Podolak – Converse Trading Company, Singapore

Just a pair of Chuck's
Converse’s most famous product
Source: Wikipedia

In the summer of 2013 I was hired by the Converse Trading Company to work in their finance section as an intern. I was assigned was to develop a database that would organize, track, manage, and provide data for projections/analysis in regard to their retail business return operations. Continue Reading